Privacy Policy

Last Updated: [4-11-2026]

At CocoTailClub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

Full name
Shipping and billing address
Email address
Phone number
Order and purchase details
Payment-related information
Information you provide when contacting customer support
Website usage, device, browser, and IP address information

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate about your orders
Provide customer support
Process payments and refunds
Improve our products, website, and services
Send order updates and important service communications
Send promotional or marketing communications where permitted
Prevent fraud, misuse, and unauthorized transactions
Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. CocoTailClub does not intentionally store your complete debit card, credit card, UPI, or banking credentials on our own servers.

Payment information is handled according to the security and privacy practices of the relevant payment provider.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processors
Shipping and courier partners
Website and technology service providers
Customer-support providers
Marketing or analytics providers, where applicable
Government authorities when required by law

We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

If you subscribe to our promotional communications, we may send you information about new products, offers, collections, and other updates.

You may unsubscribe from promotional emails or messages at any time by following the unsubscribe instructions or contacting us.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing them with your personal information.

9. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, updating, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.